FAQ's

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General Questions

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1. What services does Holistic Wellness by Irina Lopes offer?
We offer tailored fitness coaching, nutrition guidance, massage therapy, and sports injury support, all designed to help you achieve a healthier, stronger version of yourself.

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2. Where are your services available?
Our services are available online for fitness and nutrition coaching. In-person services, such as massage therapy and injury support, are available in Hull,UK.

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3. How can I get started?
To get started, simply fill out the contact form on our website or send us a direct message. We’ll schedule a consultation to discuss your goals and recommend the best plan for you.

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Coaching Questions

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4. What is included in the fitness coaching package?
Our fitness coaching package includes a customised workout plan, progress tracking, weekly check-ins, and ongoing support to ensure you’re progressing toward your goals.

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5. Do I need to have gym experience to sign up for fitness coaching?
No! Our fitness coaching is designed for all fitness levels, from beginners to advanced athletes.

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6. Can you work with clients who have specific health conditions or injuries?
Absolutely. We specialize in creating personalized plans that prioritise your safety and recovery. Please let us know about any medical conditions or concerns during your consultation.

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Nutrition Questions

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7. Do you provide meal plans?
Yes, we create meal guides tailored to your dietary needs, preferences, and fitness goals. These guides focus on balanced, sustainable eating habits.

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8. Are your nutrition services suitable for vegetarians, vegans, or other dietary preferences?
Yes! We can customise meal guides to suit your dietary preferences, including vegan, vegetarian, or other specific restrictions.

 

Massage Therapy Questions

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9. What types of massage therapy do you offer?
We offer sports massages, deep tissue massages, and recovery treatments designed to relieve tension, promote recovery, and improve overall well-being.

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10. How long is a typical massage session?
Massage sessions typically last 30 to 45 minutes. We also offer 30-minute targeted treatments or 90-minute extended sessions upon request.

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11. Can massage therapy help with weight loss?
While massage therapy doesn’t directly cause weight loss, it helps reduce muscle tension, improve circulation, and support recovery, which can enhance overall fitness results.

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Home Visits Questions

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12. Do you offer home visits for your services?
Yes, we provide home visits for certain services, including massage therapy and fitness coaching, depending on your location and availability.

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13. What areas do you cover for home visits?
We currently provide home visits within Hull. For locations beyond this area, please get in touch with us to explore available options.

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14. Are there additional charges for home visits?
Yes, there may be an additional fee to cover travel expenses. This will be discussed during the booking process.

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15. What do I need to prepare for a home visit?
For massage therapy, we bring all necessary equipment, including a massage table, oils, and towels. You simply need to provide a quiet, comfortable space. For fitness coaching, we’ll inform you in advance if specific equipment is required.

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16. Can I book a home visit online?
Yes, you can select the home visit option when booking online or mention it when contacting us directly.

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Practical Questions

 

17. What should I wear to a fitness session?
Wear comfortable, breathable clothing and supportive footwear. If specific exercises require additional items, we’ll inform you beforehand.

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18. What should I wear for a massage session?
Wear whatever you’re comfortable with. During the massage, we ensure your privacy with appropriate draping, so only the area being worked on is exposed.

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19. How often should I book a massage?
For general relaxation, we recommend once a month. For injury recovery or athletic performance, weekly or bi-weekly sessions may be more beneficial.

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Health & Safety Questions

 

20. Are your services COVID-safe?
Yes, we adhere to strict hygiene protocols, including sanitizing equipment, wearing masks if requested, and ensuring a clean, safe environment for all clients.

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21. Do I need to fill out a health form before a session?
Yes, all clients are required to complete a health and lifestyle questionnaire to ensure sessions are tailored to their needs and are safe to proceed.

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22. Can I reschedule or cancel a session?
Yes, sessions can be rescheduled or canceled with at least 24 hours’ notice. Late cancellations or no-shows may incur a fee.

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Results-Driven Questions

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23. Can I lose weight or gain muscle with your services?
Yes! Our fitness and nutrition programs are designed to help you achieve your specific goals, whether that’s weight loss, muscle building, or overall health improvement.

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24. What if I don’t see results?
Results depend on consistency and commitment. Our team will work closely with you to adjust your plan as needed and ensure you’re progressing.

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Business-Specific Questions

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25. How can I contact you if I have additional questions?
You can reach us through the contact form on our website, via email, or through Instagram at @holisticwellnessbyirinalopes or @hwb_fitness.

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26. Do you offer gift vouchers?
Yes! Gift vouchers are available for massage therapy and other services, making them a perfect present for friends or family.

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27. Do you work with corporate clients?
Yes, we provide wellness programs for businesses, including fitness sessions, workshops, and massage therapy to enhance workplace well-being.

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​Injury Support Questions

 

28. What is injury support, and how can it help?
Our injury support focuses on helping clients with recovery through massage therapy and offering guidance for managing minor injuries. We provide relief for muscle tension, reduce discomfort, and promote overall well-being.

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29. Can I book injury support if I’m already seeing a physiotherapist or sports rehabilitator?
No, we do not work alongside physiotherapists or sports rehabilitators. Our role is limited to massage therapy and offering general guidance. If you are under professional treatment, please continue with their recommendations.

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30. Do I need a doctor’s or physiotherapist’s approval before starting injury support?
If your injury is severe or recent, we recommend consulting your doctor or physiotherapist before booking a session to ensure massage therapy is appropriate for your situation.

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31. What types of injuries do you support?
We assist with relieving discomfort from:

• Muscle sprains and strains

• Back and neck tension

• Shoulder and knee discomfort

• General muscle tightness or soreness

Our focus is on massage therapy and general guidance, not clinical rehabilitation.

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32. What methods do you use for injury support?
Our approach includes:

• Massage therapy to reduce tension and promote circulation

• Soft tissue work to improve flexibility and comfort

• General advice for managing minor injuries and promoting recovery

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33. How long does it take to recover with your support?
Recovery times vary depending on the nature of your injury. Massage therapy can provide immediate relief for muscle tension and soreness, but full recovery depends on the severity of the issue and any other treatments you may be receiving.

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34. Can you help with chronic pain or long-term injuries?
We offer massage therapy to help manage symptoms of chronic pain, such as muscle tightness and discomfort. For specific rehabilitation needs, we recommend consulting a licensed professional in sports rehabilitation.

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35. Do you offer ongoing support after recovery?
Yes! We provide ongoing massage therapy to maintain muscle health, promote relaxation, and help prevent future discomfort.